saranapoker Jurisdiction Notice

Service availability

We at saranapoker provide our services only in jurisdictions where applicable local law permits online gaming, sportsbook activities, and related services. We do not describe which countries or territories are legal or prohibited—that determination is governed by each jurisdiction's laws and may change over time. Our operational policy is to comply with applicable law in each region where we operate, and we implement compliance measures including geolocation detection, user verification, and account restrictions to prevent unauthorized access.

Users should understand that the legality of accessing saranapoker varies significantly by location. A service that is legally available in one jurisdiction may be restricted or prohibited in another. We do not provide legal advice on whether our service is appropriate for your specific location. If you are uncertain about the legal status of saranapoker in your area, we strongly recommend consulting local authorities, a qualified legal professional, or your jurisdiction's gaming regulator before you proceed to create an account or deposit funds.

We reserve the right to refuse service to users in any jurisdiction where we determine that operation would violate local law or expose our platform to legal risk. If we detect that a user is accessing saranapoker from a prohibited jurisdiction, we may suspend or terminate that account, decline to process withdrawals, or transfer funds to regulatory authorities if legally required. This enforcement is necessary to protect both our platform and users who access saranapoker from legally-permitted regions.

Account eligibility

To create a saranapoker account, you must meet the eligibility requirements set by the laws of your jurisdiction. We do not specify a fixed minimum age in this document because legal age thresholds for gaming and wagering vary significantly by country and region. Instead, we require each prospective user to represent and warrant that they meet all legal requirements in their jurisdiction to open and use an account with our platform, to enter into gaming or wagering contracts, and to access online gaming services.

During account creation and verification, we will ask you to provide your full legal name, date of birth, government-issued identity document (national ID, passport, or driving license), and proof of address. We verify this information against our records to confirm that your identity is accurate and that you are a natural person (not a business entity, minor, or legally-prohibited individual). If our verification process detects that you do not meet the eligibility criteria required by your jurisdiction's law, we will decline your account application or, if your account has already been created, suspend or close it immediately.

We also reserve the right to refuse service to users who are self-excluded from gaming in other jurisdictions, who have been banned by gaming regulators, or who are subject to legal restrictions that make them ineligible to use our platform. If you fall into any of these categories, you should not attempt to create a saranapoker account. If you believe we have incorrectly refused or terminated your account, contact our support team to request a review.

Local-law responsibility

Users of saranapoker are solely and exclusively responsible for ensuring that their access to and use of our platform comply with the laws and regulations of their own jurisdiction. We provide this service on the understanding that each user has independently verified the legal status of online gaming and wagering in their location and has determined that accessing saranapoker does not violate local law. We do not undertake to verify this for you, nor do we provide legal advice or legal confirmation of compliance.

If your jurisdiction prohibits, restricts, or substantially regulates online gaming, sportsbook activity, or related services in a manner that makes accessing saranapoker unlawful or unauthorized, you are not permitted to access our platform. We implement geolocation checks and other technical measures to detect and prevent access from such jurisdictions, but these mechanisms are not absolute and may not detect all violations. If you circumvent our geolocation protections through the use of a VPN, proxy, or similar technology, or otherwise access saranapoker from a prohibited jurisdiction, you do so entirely at your own legal risk and in violation of our terms.

We will not be liable for any legal consequences, penalties, fines, or other adverse outcomes that you may face as a result of accessing saranapoker from a jurisdiction where such access violates local law. We recommend that users periodically review the gambling and gaming laws of their jurisdiction to remain informed of any changes that may affect the legality of accessing our platform. If laws change in your area and our service becomes prohibited, you should discontinue your use of saranapoker immediately.

Data and privacy scope

We at saranapoker collect personal data during account registration, verification, and ongoing use of our platform. The data we collect includes your full name, date of birth, email address, phone number, identity document details (from photos you upload), proof of address, and transactional data (deposits, withdrawals, bets placed, games played). We also collect technical data such as your IP address, device type, browser type, and usage patterns. This data is collected for the purpose of Know Your Customer (KYC) compliance, fraud prevention and detection, account verification, payment processing, customer support, and to fulfill legal and regulatory obligations.

Your personal data is stored securely on encrypted servers and protected by standard security protocols. We do not share your personal information with third parties except as required by law, for payment processing and verification, to comply with regulatory requests, or to prevent fraud. We do not sell your data to marketers, data brokers, or other commercial entities. For a complete and detailed explanation of how we collect, use, store, and protect your personal data, please refer to our Privacy PolicyYou have the right to request a copy of your personal data and to request that we correct any inaccurate information in your account.

Our use of your personal data is limited to the purposes specified above. If we intend to use your data for any new purpose not previously disclosed, we will seek your explicit consent or provide notice as required by applicable law. You may withdraw consent for non-essential data collection at any time by contacting our support team, though this may affect your ability to use certain features of saranapoker or to complete transactions. We retain your data in accordance with applicable law and for as long as necessary to fulfill the purposes for which it was collected.

Contact for legal inquiries

If you have legal questions about saranapoker, including questions about our compliance practices, our terms of service, disputes about account closure or account restrictions, requests related to your personal data, or concerns about potential violations of gaming regulations, you may contact our legal and compliance team. Submit your inquiry via email through our support system, through in-app messaging, or by submitting a formal written inquiry through the contact method listed in your account settings. We recommend that you include as much detail as possible in your inquiry so that we can route it to the appropriate department and address your concern thoroughly.

Legal, compliance, and regulatory inquiries may take longer to resolve than general customer support requests because they require review by our legal department and, in some cases, consultation with external legal counsel or compliance experts. We typically acknowledge receipt of legal inquiries within 2 business days and aim to provide a substantive response within 10 business days, though complex matters or inquiries that require regulatory consultation may require additional time. We will notify you by email if we need additional information or documentation to properly address your inquiry.

We maintain comprehensive documentation of all legal inquiries, complaints, and our responses for compliance, audit, and dispute-resolution purposes. If your inquiry involves a potential legal dispute, regulatory investigation, or cross-border compliance issue, we may direct you to consult with legal counsel or provide information about relevant dispute resolution procedures. You retain the right to contact local gambling regulators, consumer protection agencies, or other relevant authorities in your jurisdiction if you believe that saranapoker has violated applicable law or if you wish to lodge a formal complaint about our operations or compliance practices.